Question 1

What is a whole home generator?

Accepted Answer

A whole home generator is permanently installed outside your house and turns on automatically within seconds of a power outage. Since it runs on your existing natural gas or propane, it never needs to be refueled. Unlike portable generators — which don't turn on automatically, have small fuel tanks, and are loud and unreliable — a whole home standby generator is a permanent backup power solution that requires nothing from you when the lights go out.

Question 2

What size generator do I need and what brand is best?

Accepted Answer

Most of our whole home installs are 24-26kW. A licensed electrician should be sizing your generator, not a salesman with a load calculator. Salesmen oversell — load calculators push bigger units than you need to increase commission. Other installers undersize and cover it up with load shedding modules — when those fail, your AC stops, your heat stops. We size it right the first time, no overselling, no band-aids. As for brand, we install Generac exclusively. Most standby generators share parts under the hood — what matters most is that it's sized correctly and installed properly.

Question 3

How much does a whole home generator installation cost?

Accepted Answer

Most whole home installs start at $13,900. Pricing depends on home size, gas type, service panel condition, and run lengths. We typically beat competitor quotes by thousands because we don't carry the overhead of subs, salesmen, or fancy showrooms.

Question 4

Why are you cheaper than other quotes I've gotten?

Accepted Answer

We don't use subcontractors, salesmen, or fancy showrooms. Our own licensed electricians do every job, so we don't carry the overhead most installers pass on to the customer.

Question 5

How long does installation take once I approve the quote?

Accepted Answer

We typically get started within a week of quote approval.

Question 6

How do I keep my generator running long term?

Accepted Answer

With annual maintenance, most residential air-cooled generators last 20-30 years. They're only running during outages and weekly self-tests so the hours add up slowly. The single biggest factor in lifespan is annual maintenance — skip it and that timeline shrinks fast. It's also required to keep your manufacturer warranty valid.

Question 7

Do you service generators you didn't install?

Accepted Answer

Yes, we service and perform annual maintenance on all major brands — including generators we didn't install.

Question 8

Do you offer financing?

Accepted Answer

Yes, financing is available. Ask us about our cash discount.

Question 9

Do you install propane generators?

Accepted Answer

Yes, we install generators on both natural gas and propane. We handle all the gas line work in-house as part of a turnkey install and can help you source a propane tank if needed.

Question 10

Do you install liquid-cooled generators?

Accepted Answer

Yes. Most residential installs are air-cooled 24-26kW units which handle the average home comfortably. Liquid-cooled generators run at lower RPMs, last significantly longer, and are better suited for large estates, commercial applications, or situations where the generator may run for extended periods. We'll recommend the right option based on your needs.